Who the platform is for
Talent and celebrities can request access to explore a commerce and fan experience setup. Managers, agencies and operators can make a request for the person or team they represent and help shape the work. Fans and customers can create an account now so they are ready as official storefronts and experiences become available. Brands and licensing partners can send an enquiry about reaching talent or their team.
Access for talent and teams is invite-led and reviewed. A request starts a conversation; it is not an approval, launch date or promise of a particular service. The project includes a staff approval console at /admin.html. It is restricted by verified staff identity in Firestore Rules and must be configured for the authorized operator before use.
How a talent or team gets started
- Request access. Share your name, role, organization, work email and what you would like to build using the access form.
- Talk through the idea. The Celebhours team can discuss goals, audience, product possibilities, timing, channel and operating needs. Onboarding and product consultation are part of the intended support model; the scope is agreed with each team.
- Choose a practical plan. Decide what to offer, where fans will find it, who approves the creative and product, and who will handle production, delivery and support.
- Agree details before launch. Availability, responsibilities, fees, rights, locations served, delivery and customer terms need to be clear before a commerce or experience offer goes live.
The current form sends the request to Celebhours for review. It does not automatically create a storefront or publish products. After the request is reviewed, an approved operator can create a seven-day invitation from the staff console. A one-time Firebase email link verifies the invited address and opens the profile setup page. The recipient can create a private draft with a public name, biography, HTTPS portrait URL, social links, featured links and planned offers. Staff review the profile and may publish it and apply a verified mark. Published profile edits return to review.
To send invitation emails, Firebase Email link sign-in must be enabled and the Cloudflare Worker must be deployed and configured. If either setup step is missing, the staff page will explain that an invitation cannot be sent yet.
The intended invitation and profile setup
- Review and agree. Celebhours reviews the request, confirms that the person or representative is authorized, and discusses goals, scope and launch readiness.
- Send a secure invitation. Once approved, the talent receives an individual account setup link by email. It should be time-limited and tied to the invited identity before profile editing is enabled.
- Build the profile. The talent or authorized team can add a profile photo, biography, approved social links such as Instagram, YouTube and Spotify, and featured items or announcements.
- Review before publishing. The team reviews the profile and proposed listings. A verified mark is granted by Celebhours after identity or representation checks; it is not a self-selected setting.
- Prepare the storefront. Each product or experience can be drafted and marked “Coming soon” or “Unavailable.” Offers remain unavailable for purchase until the relevant commerce tools, terms, fulfillment and approvals are ready.
This is the planned workflow, not a feature currently offered by the public website. The current talent form is an access request, not the celebrity onboarding form, and a successful submission confirmation does not mean the talent has been approved or onboarded.
What talent may offer
Planned categories include official merchandise, signed products, collectibles, digital products and curated bundles. Teams may also plan limited drops, preorders, recurring offers, memberships and special promotions, subject to what the platform supports and the relevant seller, product and market requirements. These categories are all coming soon: there are no live listings or purchases on the public site today.
Planned experiences may include early access to event or concert tickets, backstage opportunities, fan meetings and other special access. Each offer would need a clear description of what is included, who can take part, capacity, date and location, accessibility information, and what happens if plans change. Ticketing, booking and paid experiences are also coming soon.
Listings should be authentic, lawful, safe and authorized. Talent or the authorized seller must approve each offer and have the necessary permissions for the products, names, images, artwork, music and other rights used. Product eligibility and review standards still need to be finalized before the marketplace opens.
Talent or the authorized seller must approve the offer and have the necessary permission for the products, names, images, artwork, music and other rights used.
Where commerce can happen
Celebhours is being designed to work across three routes:
- Celebhours marketplace: fans discover and shop participating talent offers in a shared destination.
- A branded storefront: a talent team can present offers in a storefront shaped around its identity.
- An existing website or direct link: a team can connect a website using planned API tools or share a link to a specific offer, depending on the integration available.
These are planned options, not features available from the current public site. During onboarding, the team can discuss which route makes sense. Any technical integration will need an agreed scope, setup and commercial terms.
What support and fulfillment mean
Celebhours’ intended support includes onboarding, product planning, storefront setup, campaign coordination and fulfillment through partner networks. In plain terms, fulfillment is the work after an order: preparing or sourcing the item, packing it, arranging delivery, sharing updates and handling delivery issues.
The exact partner, service area, product types, responsibilities and costs are not the same for every offer. They will need to be confirmed with the talent team before anything is promised to fans. The public site does not currently take orders or fulfill purchases.
How the fees are intended to work
The current model is to charge commerce fees when Celebhours commerce tools are used, whether the agreed setup is on the marketplace, a connected storefront or an eligible website integration. The fee, payment flow and any recurring or custom charges depend on the service and the written agreement; there is no public rate card yet.
Celebhours does not take commission on licensing or brand deals made directly between a brand and talent or their team under the stated model. Those parties discuss and document their deal directly. Celebhours may review and help route an enquiry, but does not guarantee a reply or take part as a party to that agreement.
Before a paid service launches, the applicable fees and responsibilities should be shown to the talent team and agreed. Before a fan pays for anything, the seller, price, taxes, delivery, cancellation and refund details should be clear at checkout.
How fans and customers take part
Fans can sign up with email and password, Google, or a phone number verified by a one-time text. Account creation is open on the current website, but it does not unlock a shop or guarantee access to a future experience. Fans will be able to explore available offers as participating talent launch them.
For information about account data, analytics choices, retention and privacy requests, read the Privacy Notice. The Terms of Service cover the current site; separate purchase terms will be needed before paid commerce begins.
How brands contact talent
Use the brand and licensing contact form to name the talent or team, identify your organization, provide a work email and write a concise message. The Celebhours team receives the enquiry for review and will work to route it to the intended team. A submission is not a direct delivery guarantee, an endorsement or confirmation that a deal is available.
For a helpful first note, explain the idea, why it fits, the rights or contribution you are seeking, the markets and channels, timing, and who can discuss the terms. Do not send confidential material or use a person’s identity or creative work without permission.
What happens after someone submits a form
Talent access and brand enquiries are saved so the Celebhours team can review the details and follow up. Authorized staff can review them in the staff console or Firebase Console. The site shows a confirmation after it successfully saves a request. An email alert may also be sent to the team; the form confirmation means the request was saved, not that a recipient has read or acted on it.
New fan sign-ups are handled by the selected sign-in provider. Email accounts receive a verification message; phone accounts use an SMS code; Google sign-in uses a Google account. Read the Privacy Notice for the data details and the available privacy request form.
How to keep the experience trustworthy
For every offer, explain what it is, who is selling or providing it, how much it costs, what is included, when it will arrive or happen, where it is available, and how a customer can get help. Make limits real, use images and claims the team can stand behind, and keep the actual product or experience aligned with what was promised.
Products, events and data practices can have different rules in different countries. A talent team and seller will need to review the requirements that apply to their particular offer and location before launch. This guide explains the Celebhours model; it is not legal, tax or financial advice.
In one sentence
Celebhours is building a supported way for talent teams to plan and sell official offers across marketplace and owned channels, for fans to discover them, and for brands to approach talent about direct partnerships—with clear fees for commerce tools and no commission on direct licensing or brand deals.